Errors

Page Not Loading Error
The Passport Photo Creator will take up to 30 seconds when uploading the photo to Walgreens order form once you've taken your perfect passport photo. I...
Wed, 31 May, 2017 at 1:06 PM
Face not frontal error message
The subject’s head should not be tilted up or down. The photographer should have the subject’s face positioned directly in front of the camera. The subject’...
Wed, 31 May, 2017 at 1:07 PM
Not detecting my face?
The Passport Photo Creator uses biometric technology to detect a user’s facial features. If the application produces this error message that the face can...
Wed, 31 May, 2017 at 1:09 PM
What is a hotspot error?
The Passport Photo Creator uses biometric technology to detect a user's facial features and background for uniformity. If the application produces an e...
Wed, 31 May, 2017 at 1:10 PM
Background Not White
The Passport Photo Creator will determine if the background is white (or slightly off-white) and uniform. No shadows or background images can be present. ...
Wed, 31 May, 2017 at 1:11 PM
Perfect Passport Photo
When your passport photo has successfully met all of the compliance requirements, you will get an alert that the photo is 100% acceptable. Save this photo a...
Wed, 31 May, 2017 at 1:14 PM
What if my photo doesn't print correctly?
One of the main benefits of using the Passport Photo Creator is that you are assured to have a compliant passport photo. The app will trigger an alert if...
Wed, 31 May, 2017 at 1:16 PM
Photo too small or quality too low.
Help! My photo is below 250kB. When the user tries to export the photo from our app, the iOS system gives the user an option to compress the image before ex...
Wed, 28 Jun, 2017 at 11:00 AM